Effective Date: 25/11/2025

At Laxmi Poly Clinic and Diagnostic Centre, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal and medical information when you use our services, visit our website, or interact with our clinic.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (phone number, email address, address), date of birth, and other identification details.

• Medical Information: Health history, diagnostic reports, test results, and treatment records.

• Payment Information: Billing details, insurance information, and payment records.

• Online Information: IP address, device details, and browsing activity when you visit our website.

2. How We Use Your Information

Your information is used for purposes that include, but are not limited to:

• Providing medical care, consultation, and diagnostic services.

• Scheduling appointments and sending reminders.

• Billing, insurance processing, and payment collection.

• Communicating health-related information and updates about our services.

• Improving our services and website functionality.

• Complying with legal and regulatory requirements.

3. Information Sharing and Disclosure

We respect your privacy and will not sell or share your personal information with third parties for marketing purposes. Information may be shared in the following circumstances:

• With healthcare professionals involved in your care.

• With insurance companies for billing and claims processing.

• When required by law, regulatory authorities, or court orders.

• With service providers who assist us in operating our clinic, provided they agree to maintain confidentiality.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. Our staff is trained to handle your information securely and confidentially.

5. Patient Rights

You have the right to:

• Access your personal and medical records.

• Request corrections to inaccurate or incomplete information.

• Withdraw consent for certain uses of your personal information, subject to legal or contractual obligations.

6. Cookies and Online Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve services. You can manage or disable cookies through your browser settings.

7. Retention of Information

We retain personal and medical information for as long as necessary to provide healthcare services, fulfill legal obligations, and support patient care. Once no longer needed, information is securely destroyed or anonymized.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Laxmi Poly Clinic and Diagnostic Centre
Jatni
9692317738
info@laxmipcdc.in

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Your trust is important to us. At Laxmi Poly Clinic, we are committed to protecting your personal and medical information while delivering high-quality healthcare.